Privacy Policy

This Privacy Policy explains how Serene Breast and Wellness Center collects, uses, and protects your information when you visit our website.

1. Information We Collect

We may collect:

• Personal Information: Name, email, phone number (submitted via forms).
• Technical Information: IP address, browser type, pages visited.
• Cookies & Analytics: Used to improve website performance and user experience.

2. How We Use Information

We use collected information to:

• Respond to inquiries or appointment requests.
• Improve website functionality and content.
• Communicate practice-related updates (if requested).

We do not sell or rent personal information. Inquiry forms are submitted via the Electronic Medical Record (EMR) system which is HIPAA compliant. However, electronic submissions of personal information carry some inherent risk. Use of the links and/or submission forms indicates consent and acceptance of the risk.

3. HIPAA & Medical Information

This Site is not intended to collect Protected Health Information (PHI).

*Any medical information shared through the Site is done at your own risk

Our Notice of Privacy Practices (HIPAA) governs PHI collected during clinical care, not this website.

4. Cookies

We may use cookies to analyze traffic and enhance user experience. You may disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect information submitted through the Site but cannot guarantee absolute security.

6. Third-Party Services

We may use third-party tools (e.g., analytics, scheduling platforms). These providers have their own privacy policies, and we are not responsible for their practices.

7. Your Rights

Depending on your state, you may have rights regarding access to or deletion of your personal information. Contact us for requests.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.